The Secret to Business Success

We’ve all heard the phrase “work smarter, not harder.” But what does it actually mean? Working smarter means having systems and a process in place that allows you to get things done more efficiently and with greater accuracy. No matter what type of business you own, having systems is essential for success. Let’s explore why your business needs them and how to create ones that work for you.

What Are Systems?

At its core, a system is a structured approach to getting things done. It can be as simple as an organized filing system or as complex as an automated process that streamlines tasks and eliminates human error. Systems are designed to save time, reduce stress, improve accuracy, and boost productivity. Ultimately, they are the key to running a successful business.

Most of us implement systems without even thinking about it. Think of your life at home. How do you make your morning routine easier? Do you have a key holder by the door so you don't have to search the house for your car keys before you leave? Do you have a certain child you wake up first because you know they need longer to become conscious and function in the morning? Your business is the same. Systems can make your life easier and can be as simple as just thinking through the best order in which to do things.

Creating Systems That Work for Your Business

The first step in creating effective systems is knowing the goal. What needs to happen in your business for it to be profitable? If you need to bring in clients, how many do you need per week/month/year? That number is now the goal of your marketing system. Apply that same logic to the rest of your business — employees to hire, leads to convert, accounts receivable, accounts payable, etc, etc — to find out the rest of the goals.

Once you have the goal, you can create a system to help you reach those goals consistently. For most processes in your business, you already have a system, even if you wouldn't call it that. It may not be particularly efficient, but you do have a way you typically do things or an order you typically follow when you perform a task. 

Once you have a goal, you can think intentionally about that workflow and determine:

A) Does this system meet the goal I've set consistently? If not, why?

B) How can I meet the same goal more efficiently?

C) Which parts of this system can be automated so I can get the same result with less work?

The Benefits of Having Quality Systems in Place

Having quality systems in place helps ensure consistency across all aspects of your business operations—from customer service to HR management—making it easier for everyone involved with the company (both employees and customers) to understand how things work and how their goals fit into the bigger overall goal of your business (profitability!).

Systemizing also makes it possible for businesses to scale up quickly without worrying about managing multiple tasks at once or sacrificing customer satisfaction due to errors or lack of training. This can ultimately lead to increased profits and better customer retention rates over time, which are both essential for long-term success.

Systems are critical for any successful business because they eliminate inefficiencies, improve accuracy, reduce stress levels, increase profits, and allow companies to scale up quickly without sacrificing quality customer service. Whether you’re just starting out or have been running your business for years, creating well-thought-out systems is essential if you want your company to grow successfully over time. With a little bit of planning and some dedication on your part, you can develop effective systems that will help take your business operations—and profitability—to the next level!

Next Steps

• Looking for more systems guidance? Check out Systemizer School! This 8-week class helps business owners dominate through order and efficiency!
• Looking for hands-on support in your healthcare business? Mindsight Partners is the only expert-led membership program for group practice owners looking to scale their business.
• Need more from Kasey? Her book Fix This Next for Healthcare Providers is out now! Grab your copy from Amazon.